Policies & Documents
Welcome to your go-to resource for RouteSmart agreements, compliance information, privacy & security information, and system status.
Product Policies
RouteSmart RaaS Agreement
RouteSmart Online Agreement
Fair Usage Policy
System Integrator Agreement
Service Level Agreement for Hosted Solutions
Technical Support Services Policy
3rd Party Technology Terms & Conditions - Esri
3rd Party Technology Terms & Conditions - HERE
Product Life Cycle
Product Life Cycle Policy
Product Compatibility Chart
Product Life Cycle Status
SECURITY & PRIVACY
SOC 2 Compliance
Data Processing Agreement CCPA-GDPR
CORPORATE ETHICS AND BEHAVIOR
Privacy Policy
Application Server Status
This page offers uptime performance information for the RouteSmart application servers. The status page will indicate the current status of each server along with any incidents currently being tracked. The site also provides a list of past incidents.
